Who We Are

We are a locally owned and operated business presiding right here in Waterloo. Since our inception back in 1997 we at Gold Roast have focused on providing an office coffee service to the Kitchener-Waterloo and surrounding area.

 

Click here to read what our customers have to say about our services.

 

What We Do

 

Our main objective is simply to provide our clientele with a convenient coffee service. Whether you are a restaurant, café or a business office we provide convenience to all your coffee needs by creating a program suited directly towards your business. We provide choice with our various selections of coffee varieties. From coffee beans to portioned packages and even single cups we find a program to best suit your current needs. Besides coffee, we provide all the coffee essentials including dairy, cups, sugars and whiteners as well as various teas, hot chocolates and even espresso.

 

Espresso is a special area of interest for us. As an authorized wholesale distributor for illycaffé we provide south-western Ontario with espresso that is second to none. Our customers enjoy their cup of illy espresso, whether it be in a restaurant, café or in their business office.

 

To compliment our coffee and espresso services we sell, maintain and repair both commercial and residential equipment.  This includes repairs to a vast assortment of mainly commercial equipment from various manufacturers of coffee, espresso and other related equipment. On the residential side we repair a select group of manufacturers as well as provide warranty work for the Saeco family and Francis Francis! home units.

Gold Roast is first and foremost a service-orientated business aimed at providing our clientele with convenience. Our service area encompasses Kitchener-Waterloo, Cambridge, Guelph, Fergus, Elora, Arthur, Stratford and surrounding area.

 

Our Mission
“Gold Roast continuously endeavours to provide exceptional service to satisfy all your coffee needs.”

 

Our Vision
We at Gold Roast believe that by offering a reliable and friendly service with honesty and respect we will gain your repeated business. We do so by offering a variety of quality products at competitive rates with our amazing staff. We strive for your complete satisfaction in all aspects of our business. As a small company we are able to focus in on your specific needs, going that extra distance to treat you right. We want to keep your business based on our service, which is why we do not believe in asking for a commitment to our services. It is in this service where we try to excel.

 

Whether it is your morning coffee or repairs on your espresso machine, we will be there for you.

 

Our Privacy Policy - Gold Roast values your privacy and will never sell any of your peronsal information to 3rd parties